Southampton City Council have launched an online consultation to gather your views on pharmacy services in the city.
They want to find out more about how you use your pharmacy in order to better understand local needs and identify any potential gaps in delivery of services.
Your views will be used to inform the ‘Pharmaceutical Needs Assessment’ which is being prepared over the coming months for Portsmouth and Southampton. The final assessment will be published in April 2018.
The survey is here: https://www.research.net/r/PharmaNeeds2017
Carer’s Allowance is the main benefit for carers. You can still get it even if you are working, so long as your earnings are no more than a weekly amount known as ‘the earnings limit’. From April 2017 the earnings limit will be going up to £116 per week.
While this should be good news for carers in low paid work, many of those on the National Living Wage (NLW) will not benefit. This is because the NLW is also increasing from £7.20 to £7.50 per hour. So, if you work 16 hours on the NLW your earnings will be £120 – preventing you from getting Carer’s Allowance.
Contact a Family believes the earnings limit should be at least £120 to reflect the increase in the NLW. This would prevent some carers from having to choose between losing their Carer’s Allowance or losing their working tax credit.
Una Summerson, Head of Policy and Campaigns at Contact a Family, says:
“Thousands of families signed our open letter last year calling on the government to increase the Carer’s Allowance earnings threshold in line with the National Living Wage. They will be disappointed that the government have failed to act.
“While it’s good news that the threshold for Carer’s Allowance is increasing, it will be meaningless for many of the families we support because of the corresponding increase in the National Living Wage.”
Contact a Family has repeatedly written to the Treasury and the Department for Work & Pensions about how this policy acts as a disincentive to work, but to date they have failed to act. They will continue to campaign on this issue, so please get in touch if you have been affected by emailing firstname.lastname@example.org
Feedback on how well GPs and other NHS services communicate with deaf people since NHS England’s Accessible Information Standard to enable AHL help to make sure this is happening where you live and to include in its submission of evidence to NHS England’s planned review of the Standard early next year.
The charity’s Access All Areas research report found that most people with hearing loss surveyed were forced to struggle on the phone to book appointments, one in seven missed appointments when they hadn’t heard their name called, and one quarter didn’t understand their diagnosis after seeing a GP.
Telephone 0808 808 0123, textphone 0808 808 9000 or send a text message to 0780 000 0360
Share your experiences about being discharged from mental hospital to support Mind’s campaigning work in making sure people get the right support following a mental health crisis. Your experience is relevant whether you were in hospital under section or as a voluntarty patient and whether you had a positive or a negative experience.
If you have several experiences of being in hospital, please share your MOST RECENT experience, focusing on inpatient stays, not treatment in A&E.
The survey is here: https://www.surveymonkey.co.uk/r/Q9DZ9S6
The Alzheimers Society and Southampton University are collaborating in a research project to find out about the use of tracking technology to facilitate safer walking. This research takes a participative approach meaning that people with dementia and family members are involved at all levels of this research, along with professional and industry advisors. Everyone experiences getting lost. Getting lost is a distressing experience, and very rarely, for some people can have fatal consequences. The aim of the project is to produce guidance for people with dementia and their families to use to decide what would help them with safer walking. Guidance will also be produced for practitioners, commissioners and the police.
If you would like to participate in this project, please contact the team.
More details may be found by going to the webpage here: http://bit.ly/29GTADl
Child’s speech, language and communication support survey
See the website for more details here: http://www.ican.org.uk/What-we-do/Bercow.aspx
Southampton Healthwatch’s newly launched Feedback Centre is designed to allow the public to share their stories about the health and social care services they have been receiving and read about similar experiences of other local residents. This includes GP services, pharmacists, hospitals, care homes, dentists and opticians.
Please visit the Healthwatch Southampton website and leave feedback about your experiences of health and social care providers in Southampton.
How the Feedback Centre works
- Patients leave their comments, views and concerns by accessing the Healthwatch Southampton website and using our Feedback Centre.
- We moderate all feedback before publication. As part of that process we remove inappropriate content including patient and/or staff names.
- If appropriate we may signpost patients to other relevant organisations.
- Health and social care service providers are made aware of their feedback and are invited to respond and/or take action if appropriate.
- Where appropriate we may investigate further, based on the feedback shared, working with other groups and organisations to improve services locally.
The public can review as many services as they like. Patients may leave a review anonymously although they are required to leave contact details so that we may contact them when appropriate.The feedback they receive can be used to build a better picture of how health and social care services work within Southampton – what areas are doing well and what areas need improving. They are then able to work with local care providers to advocate for real changes that will improve services locally.
Chairperson of Healthwatch Southampton, Harry Dymond MBE, commented, “The Healthwatch Feedback Centre gives local residents the opportunity to speak about their experiences of local health and care services. We can then discuss this with the service provider. We are keen to celebrate where services are excellent in the city, whilst also helping services to improve when things haven’t gone so well”.
Rob Kurn, Healthwatch Southampton Manager, added, “We are really excited to be giving people a voice through the Feedback Centre. By using digital means we will be able to reach far more people within the city, and help to bring about positive change for local services”.
For more information about the Feedback Centre or for more information about Healthwatch Southampton, please contact:
“People’s experiences of care are absolutely vital to CQC’s work. They help us to identify where care may be falling below the standards we all have a right to expect, and where outstanding care is being provided.
Disability Rights UK are working with the Care Quality Commission (CQC) as part of a new ‘Tell Us About Your Care’ partnership together with a number of national charities, including Mind, The National Autistic Society, Patients Association and the Relatives & Residents Association.
Disability Rights UK will be gathering feedback from disabled people who contact them about their experiences of using health and social care services.
Deputy CEO Sue Bott says:
“Disability Rights UK are delighted to be working with CQC as part of the tell Us About Your Care Partnership. We are pleased that through this initiative disabled people and people with long term health conditions will have the opportunity to tell the regulator about their experiences of the health and social care services they use, not only specialist services but services like GP surgeries that are used by everyone.”
CQC (CareQuality Commission) are the independent regulators of health and adult social care in England.
CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.
They monitor, inspect and regulate services, including doctors, hospitals and care homes, to make sure they meet fundamental standards of quality and safety and they publish what they find, including performance ratings to help people choose care.
Your information helps CQC decide when, where and what to inspect. Share your experience with CQC Poor care? Good care? Tell them now…
Hospitals They inspect both NHS trusts and independent hospitals.
GPs and doctors They inspect GP practices, walk-in centres and out-of-hours services.
Care homes They inspect care homes across England, including residential and nursing homes.
Other services they regulate include dentists, ambulances and mental health services. Browse the full list.
Southampton City Council invite you to join the many who signed up in 2016 and sign yourself up in 2017 to help them shape the city’s key decisions. This will help the council gain a richer understanding of what residents think is good and can be promoted and what needs improvement or attention.
Go here to find out more: http://www.southampton.gov.uk/council-democracy/have-your-say/peoples-panel.aspx
Becoming part of the People’s Panel is an easy way to get involved in giving your opinions to inform decisions about local services and issues. It will enable you to influence how services are delivered, highlight issues you feel need to be reviewed, and help you shape public services for your community.
The People’s Panel is a joint project with Southampton City Clinical Commissioning Group and together they have been working with the University of Southampton who have provided support with some of the social science and technological aspects of the project.
They are looking for Southampton residents aged 18 years and over to join. No special experience or expertise is needed. They want a diverse panel which reflects the people of Southampton with people from all walks of life represented; the only requirement is your interest in contributing your views. If you are interested in becoming a member please fill in the survey.
To see what people said in 2016, go to: https://magic.piktochart.com/output/19038104-you-said-we-did-2016
Seeking clients for Guides for the Mind dog training pilot study
‘Psychological’ Assistance Dogs (PADs), are not available in the UK. Lise hopes to make this change by providing assistance to people with Mental Health Conditions in the training of their ‘Guides for the Mind’ Assistance Dogs. If you live in Southampton, are being supported by Mental Health Services and own a dog you may be suitable to join Capable Creatures’ Guides for the Mind Training Pilot to train your dog to be your Guide for the Mind Dog, to give you emotional support and help your mental well-being, leading to greater freedom, independence and confidence.
For more details and learn how to apply click here