Our team

Phil Lee

Project Manager

Email: p.lee@carersinsouthampton.co.uk

Phil joined the Carers in Southampton team in April 2015.

He is no stranger to Southampton as he has lived and worked in and around the city for most of his career.  He’s often spotted on his bike as this isn’t just his mode of transport; it’s one of his passions in life.  His other passion is technology and he is someone who embraces new technology.

He is committed to raising the profile of carers supporting their rights and all the challenges they face.  He is very proud to be part of the CIS team, the work they are undertaking and campaigning on behalf of carers.

Phil is always happy to hear from any carer whether they’ve had a positive or negative experience of the service or if they have any idea or suggested developments for the project.

You can contact him via email at p.lee@carersinsouthampton.co.uk

Lorna Fielker

Assistant Project Manager

Email: l.fielker@carersinsouthampton.co.uk

Lorna joined Carers in Southampton after spending 12 years working in social housing. She has a broad experience on all aspects of housing issues and involving the people who received the services on offer to ensure that it met the need and was of high quality.

Lorna coordinates the Carers Assessment Hub and takes the lead on Carers Card enquiries. She works with the Portswood Dementia Action Group on activities to make Portswood a Dementia Friendly Community and works with the Admiral Nurses service to run a memory café in Manston Court.

“Since working at Carers in Southampton I have been moved by the stories of the carers I have spoken to. The support they provide to family and friends is amazing. They do this with love and dedication and often, self-sacrifice.  Being part of a project that can make a positive difference to the lives of carer’s makes me feel that as well as doing a job I enjoy. I am giving back something positive to carers in our community.”

Sue Roberts

Carers Assessment Coordinator

Email: s.roberts@carersinsouthampton.co.uk

Biography to come.


Afifa Wardak

Link Worker for Mental Health/Substance Misuse

Email: a.wardak@carersinsouthampton.co.uk

Afifa has a strong passion for social justice.

She has 3 years care management experience and 8 years project management experience. Afifa joined CIS in 2014 as Link Worker for Mental Health and Substance Misuse.

In 1996, Afifa began her professional career with World Bank as a social organiser, followed by a variety of roles ranging from Program Officer for the International Rescue Committee, Save the Children UK, International Human Rights Law Group and other voluntary sector organisations in Pakistan.

In 2003, Princess Anne, President of Save the Children UK, invited Afifa to the UK in recognition of her outstanding work with Save the Children UK in Pakistan.

Afifa has also worked for Southampton City Council as a Care Manager and has worked for the NHS as a BME Mental Health Community Development Practitioner.

As well as English as a second language Afifa also speaks Pushtu, Dari, Farsi, Hindi and Urdu. She is passionate about equality and inclusion and also has experience as a radio presenter.

Mike Ktomi

Training and Communications Officer

Email: m.ktomi@carersinsouthampton.co.uk

“My top tip is; when things get tough, take a deep breath, focus on the moment and the task in hand – lose yourself in that. The mind becomes quieter and life becomes more manageable.”

As Carers in Southampton’s Training and Communications Officer Mike organises our social and learning opportunities to help empower carers to take a bit of ‘me’ time to follow their own pursuits.

Mike is a post graduate in Religious Education from the University of Warwick with a background in communications, marketing and business. He has taught at HE and FE colleges and worked in a variety of training roles.  As a former carer for a profoundly disabled parent, Mike is aware of the difficulties and challenges that many people face with caring responsibilities outside of work.  Mike is Carers in Southampton’s ‘Fox Mulder’ with entertaining and whimsical stories.  Ever the eternal optimist, with a genuine wish to help others and improve the quality of their lives, he is a sympathetic and calming voice.  His watch words are integrity and kindness.

In his own free time, Mike is a meditation teacher and yoga enthusiast.

Ashley Raynor

Information Officer

Email: a.raynor@carersinsouthampton.co.uk

“Speaking to carers is a privilege. Hearing their stories, celebrating their achievements, helping with their challenges or simply having a chat is what makes this job so special. I am passionate that all carers should be encouraged to see how deserving they are of support and feel confident to ask for it – they do an amazing job and should be empowered, supported and listened to.”

Ashley has been with Carers in Southampton since its launch, working first as the Communications Officer and now as an Information Officer since returning from maternity leave.  She provides carers with information, advice and support.

Ashley enjoys spending time with her little boy, getting to do fun things and go on fun days out under the excuse that it is actually for him.  When she gets 5 mins to herself she enjoys reading and simply enjoying the peace and quiet with a hot cup of coffee!

Jagpal Karir

Link Worker for BME community

Email: j.karir@carersinsouthampton.co.uk

Her top tip for carers: “Stay Healthy.  Come forward and recognise yourself as a carer so you can get health and well-being support from Carers in Southampton.”

Jagpal studied English, Hindi, History and Political Science at Delhi University, India and followed it with a Post Graduate degree in Hindi.  She speaks fluently four languages: English, Hindi, Punjabi and Urdu.

“I am very family orientated. I have 29 years’ experience working within diverse communities.  I enjoy doing multi task jobs: I am a wife, house wife, mother of two adult children and also supervisor at Sure Start”

In her free time she enjoys reading, using the internet and social media and she is interested in current affairs.  Her hobbies are walking, Bollywood dancing, cooking and sewing.  She is also very engaged in helping in community events/families.”

Jane Gleeson

Link Worker for Learning Disability, Physical Disability and Sensory Impairment

Email: j.gleeson@carersinsouthampton.co.uk

Jane has worked directly with carers of relatives with disabilities for around 13 years.  For the first 10 years she held the post of Family Link Worker at Southampton Mencap, supporting families caring for relatives with learning disabilities.  Her current role now also covers supporting carers of relatives with Physical Disabilities and Sensory Impairment.  Her role is to ensure that carers are well informed about their rights and entitlements, that they are empowered to secure the services that they require and that they receive confidential advice and guidance.

Previous to her work with carers she managed the Independent Living unit of a rehabilitation clinic for clients with acquired brain injury.

Her own personal experience of caring for a severely disabled daughter for over 30 years has enabled her to understand the issues for carers and she is able to demonstrate a genuine empathy.

She has been a respite foster carer for children and adults with disabilities for the past 18 years.  She is the Safeguarding Officer for her church which again has developed her understanding of the need for stringent policies and procedures required to safeguard children and vulnerable adults.

She has 4 children which keep her very busy and in her spare time (she doesn’t have much) she enjoys travelling, cooking, fine wines and dining, and keeping fit.


Danuta Lenart

Link Worker for the Eastern European community

Email: d.lenart@carersinsouthampton.co.uk

Danka’s top tip for carers: “Make sure you schedule your time out – even 5 minutes break at the time can make a real difference!”

Danka moved here from Poland in 2007 having worked and also volunteered at a primary school in Nottinghamshire before moving to Southampton. For a few years she worked alongside others helping individuals with learning disabilities and also volunteered as a Polish interpreter.  Her current role has really joined two personal goals; using language skills and being in a health and social care focused environment.

Her role within Carers in Southampton is to support Eastern European carers and help them to communicate, understand and access information and services that they need.

Outside work Danka likes brisk walking, singing and photography.  Her best friend The Pug is a great companion and an ideal model for photo shoots – he can cuddle and sleep without moving much for hours after play.


Pip Armitage

Marketing Officer

Email p.armitage@carersinsouthampton.co.uk

“There is nothing new under the sun and there are many voluntary carers in the city so it is very likely that someone near you has been through similar experiences.  There is a wealth of free help, resources, experience and advice on offer from services and organisations and other carers so my top tip is to make the most of them.  You can find out more by searching our directory.”

Pip is responsible for the content of the Carers in Southampton website, for publishing events and commentary via social media and also for producing marketing materials.

After studying Philosophy at Cambridge University, Pip gained her marketing experience in London, first in account management and subsequently in strategic planning at Ogilvy & Mather Direct and Evans Hunt Scott working on brands for diverse clients including The Economist, Royal Mail, Legal & General and Bayer.

Beyond work, Pip has volunteered as a charity trustee, a school governor, manages a website for a county music ensemble and also runs a social media page for a family farm shop.  Pip has a personal interest in spreading awareness of the symptoms of brain tumours.

She devotes her leisure time to her children, the arts, cooking, creative writing, education and rural adventures with her 2 Labradors.

Berenice Cheeseman

Administration Assistant

Email: b.cheeseman@carersinsouthampton.co.uk

My work at Carer’s in Southampton is admin support.

I work two days a week and help with the admin.  I talk to carers on the phone to complete the initial referral which another colleague completes.

I have a mixture of tasks which involve sending out information letters, updating the database and welcoming visitors to our office.

Originally I trained as a hairdresser, so I am used to working with people.  I have enjoyed doing many jobs, most of them working with people. I have cared for family and friends and appreciate how much difference help and support can make in complex situations.

Outside work:  My best of all things to do is to walk with friends. I’m not too bothered about the weather as long as it’s not thundering. There does have to be a tea room or pub for yummy food en route. I’ve done Tai Chi for ages and really enjoy it – or is the chat I enjoy? Cooking for friends is always a pleasure – it’s a double whammy – nice food and good company!!

My top tip for carers: Involve more people to help you – there may be other around who are able to offer support, which can make you feel less isolated.


Brian Strevens

Executive Chairman

Email: enquiries@carersinsouthampton.co.uk

Brian is one of the driving forces behind Carers in Southampton.

He is a well-established figure in the community after many years working in Southampton.

He brings extensive experience having led SCA through its creation to a multi-million pound operation before he retired, and as one of Mencap’s Trustees he was well placed to help Mencap win the contract to provide the Adult Carers Contract.