Physical Disability

  • Physical Disability

A Physical Disability is defined as a limitation on a person’s physical functioning, dexterity, mobility, or stamina. These services listed below are available for things such as information on rights and respite provisions.


AbilityNet provides a range of support to help disabled people get the most from their home computers, tablets and smartphones. Our network of friendly AbilityNet IT Can Help volunteers can fix all sorts of IT problems and our free factsheets and other expert resources provide a range of specialist advice and information. – See more at:

AbilityNet General Contact Form

  • Use the form below to ask a question or request our help
  • Call us free on 0800 269 545 – UK office hours, Monday-Friday
  • Email

Check our full contacts list for details of specific services and locations

– See more at:

Back Up Services

We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone getting the most out of life.  Our services include mentoring, wheelchair skills training and activity courses as well as support in getting back to work or school after an injury.
All our services help to build confidence and independence and provide a supportive network of people who understand. We can help you get your life back and achieve your goals – whether these are about family, work, lifestyle, social life, travel, or simply to feel positive about the future.

Take a look at our new services guide to see details of what we do for adults.

If you are under 18 you can find out more information through our children and young people pages or our young person’s guide to life after spinal cord injury.

Blue Badge Parking

Blue Badge Initial Enquiry Support Service

Tel: 0844 463 0213

Buzz Network

The Buzz Network is a group for Southampton parents/carers of children with disabilities/special needs. It is open to children with any disability from ADHD to visual impairments, as long as they meet the eligibility criteria. It is funded by Southampton City Council who work closely with the A-buzz parent carer forum to make sure it is meeting parents needs.
Contact Name: Julie Lemarquand
Telephone: 0800 169 8833
Address for activities:
Start Point Sholing
Wood Close
SO19 0SG
Who is it for?
From 0 years 0 months to 18 years 0 months
Referral required
Who can join?
Any parent/carer of a disabled child aged 0-19 living within Southampton City Council boundaries whose child meets the eligibility criteria shown below. You are automatically eligible if you are able to tick one or more of the following categories for your child:
– In receipt of higher level Disability Living Allowance
– Has a statement of special educational needs
– Is receiving a service from Jigsaw
– Is receiving a service from Complex Children’s Health Team
– Is receiving a service from Community Children’s Nursing Team
– Is receiving a service from Occupational Therapy Service
– Is receiving a service from Physiotherapy Service
– Is receiving a service from Portage Service
– Is receiving a service from Wordsworth House
Or, if you are able to tick any two of the following for your child:
– Is on School Action Plus
– Their normal activities are interrupted by frequent health needs, affecting progress in development or education
– They require frequent use of specialist equipment including wheelchair/buggy and/or help from carer to get around
– They require regular support with basic self care functions e.g. eating, going to the toilet, washing, dressing and/or need more regular supervision through the day and sometimes at night than you would expect for a child of their age
– They don’t hear spoken words and/or needs help to make up for complete loss of sound awareness and may have hearing aids or implants
– They need special support and understanding from someone else to communicate
– They have very little or no sight and/or are registered blind or needs support to move around
Any Other Notes
Once parents have joined they have access to 4 main services:
– Regular newsletters about local events and special offers. Confidential advice available.
– Regular breaks/ respite from caring while your child enjoys time with their One2One worker.
– Low cost playschemes with specialist staff
– Environments Support at mainstream activities from Mencap’s Ypod service
How can you join?
Contact the Buzz Network Coordinator, Julie, on 0800 169 8833 or 023 8083 2069.
You can also request an enrolment form by emailing


Cerebra is a unique charity set up to help improve the lives of children with brain related conditions through research, education and by directly supporting children and their carers.

Founded in 2001, Cerebra is a unique national charity that strives to improve the lives of children with neurological conditions, through research, information and direct, on-going support.

Living with neurological conditions can make life very hard, not just for the child, but for their family too. At Cerebra, with the help of our supporters, we aim to make it easier.

Our support services:

We offer:

  • information and advice on a number of topics, over the phone or through our website
  • face to face support through our network of Regional Officers who can help with form filling and letters, completion of the Disability Living Allowance form, meetings, specific local information and activities
  • a sleep service to give advice and support to families on a wide range of sleep issues
  • grants of up to 80% of the cost of equipment and services to make life easier and more enjoyable
  • a free postal lending library for books and sensory equipment
  • a free telephone counselling service
  • a holiday home
  • a Wills and Trusts scheme
  • ‘Personal Portfolios’ to help introduce children to new people they meet
  • an innovation centre who design bespoke equipment to meet family’s needs
  • a monthly e-newsletter full of informative articles and stories
  • regional family support forums

01267 244200
Cerebra, 2nd Floor Offices, The Lyric Buildings,
King Street, Carmarthen, SA31 1BD

Challengers Youthscheme

This is a place where young people can make friends and try loads of new activities. There are spaces at every Youthscheme for young people who need 1:1 support and who have complex impairments. There are loads of fab, trained, energetic Challengers staff so there is always someone to be with.

Great Oaks School, Vermont Close, Southampton, SO16 7LT

Saturdays 10am – 4pm | Tuesday Nights 6.30pm – 8.30pm
Scheme mobile:
07816 337 384
Saturdays and Holidays: £20 10am – 4pm, £10 10am – 12.30pm, 1pm – 4pm | Youth Nights: £6

If you’re a parent or carer who is new to Challengers and are interested in booking spaces for your child, you will need to register with us first. To register, head to our bookings website or call the Booking Line on 01483 230 939.


Contact a Family

Contact a Family is a national charity for families with disabled children.

We provide information, advice and support. We bring families together so they can support each other. We campaign to improve their circumstances, and for their right to be included and equal in society.

We support families, whatever their child’s disability or health condition, with a wide range of life-changing help and class-leading services.
We enable families to support themselves

  • Contact a Family helpline
    Our freephone helpline advises thousands of parents each year on all aspects of caring for a disabled child.
  • Medical information
    We provide up-to-date and validated information on hundreds of disabilities and conditions, their symptoms, treatment and the support available.
  • Website and parent resources
    Our website has information on issues such as education, benefits and family life, and our parent resources cover a range of topics including health and social care services.
  • SENDirect
    Our SENDirect service is a website where families of children with disabilities or special educational needs can search for and compare accessible support, activities and services.

We enable families to support each other

  • Parent support groups
    We support local and national groups in their work bringing parents carers together for practical and emotional support.
    Our special linking website connects families going through similar experiences or whose child has the same condition or disability.
  • Parent carer participation
    We support the development of parent carer participation, a process in which parents work together with professionals to make improvements to local services.
  • Working with professionals
    As well as supporting families, we help a wide variety of professionals in their work with disabled children.



  • General enquiries, email us.
  • Angie Fenn, 0207 608 8716, email. For information on our workshops for parents and resources for professionals.
  • Gail Wagstaff, 0207 608 8715, email. For information on our workshops for parents and resources for professionals.

Alternatively, you can either email or call our freephone national helpline on 0808 808 3555 from 9.30am-5.00pm, Monday-Friday. Advisers can arrange an interpreter over the telephone if needed.

Disability Living Allowance: Information for claimants

Information and guidance from the DWP here:


Disabled Living

Disabled Living is a charity which provides impartial information about equipment (assistive technology) and services for disabled adults, children, older people and the professionals who support them

Located in Worsley in a purpose built centre and working in partnership with Salford Community Equipment Services and other Local Authorities, Disabled Living offer a wide range of services to support independent living, make life easier and improve quality of life. With a team of health  and social care professionals, together with knowledgeable information officers, Disabled Living can offer solutions to what may seem unmanagable problems.

To make an appointment to visit Disabled Living, or for advice or further information on any of our services contact us on Tel: 0161 607 8200 Email:

Disability Rights UK

Online resource with many useful factsheets and information for disabled community.


Disability Grants

There are grants for families and carers to help with respite, holidays, training and household items to improve quality of life and employment prospects. See links below:


Disability Directory. A unique search engine for the disability community. Regularly updated events and service providers for anything to training, information, respite, etc. Hampshire-wide.


Driving and Parkinsons in the UK

Download a guide here:

Explorers Summer Play Scheme

QE2 Activity Centre
For two weeks this August QE2 Activity Centre will be hosting the explorers playscheme.
This is for children with disabilities aged 4 – 11 (primary school age).  Siblings are welcome.  Families should be registered with Buzz
Every day will include a big activity like canoeing or climbing or archery or motorboat trip
Every day will include fun in the woods, maybe bushcraft or orienteering or a scavenger trail
Every day will be different, every day will be special!
And everyday will start at 9:30 and end at 4:00. This summer scheme is funded by Southampton City Council and places will be offered to Southampton residents first.   If there are any spaces left over they may be available to children with disabilities from outside Southampton.
For more information contact Phil Oates:
Telephone 02380 404844

Face2Face Support Service

Does your child have a disability, condition or impairment? Would you like someone to listen and who understands? Face2Face is a support service for families who have recently discovered their child has a disability, their child is in the early stages of diagnosis or are in a particular challenging transitional phase or time of their disabled child’s life. The service provides a network of trained volunteers who are able to provide parents or primary carers emotional support, advice and signposting to relevant services a parent/carer may feel helpful to them. To read more about the service, click here. Alternatively, contact Kim Steele on 01329 242954.

Can you help? The Face2Face Befriending Service in Hampshire is growing. KIDS want to recruit more parents to join their team. If you: Are a mum or dad of a disabled child • Can spare some time to make a difference and become a befriender • Can commit to training and support sessions • Feel you can support other parents, then they would like to hear from you. Contact the coordinator on 01329 312312 or


Product solutions for children with special needs.

Contact Us

If you have an enquiry, want to know more about Fledglings, place an order or would like to offer your support, please contact us:
Email_Icon Email

Telephone_Icon Telephone Helpline

01799 541 807

Open Monday to Friday 9am to 5pm

Fax_Icon Fax

0845 280 1530




Wenden Court
Station Approach
Wendens Ambo
Saffron Walden
CB11 4LB

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Freemantle Community Centre – Day Services

Making use of the facilities during the week, to care for the more vulnerable members of society who have learning difficulties. They offer support and personal care in a variety of ways, there are classes including art, dance and sports, with outings to such places as the Mayflower and the forest.

If you wish to know more about this service, please make contact with Alison Gilroy or Nikki Hunns during normal office hours.

Tel: 02380 834750
Address: Freemantle and Shirley Community Centre, Randolph St, Freemantle, SO15 3HE

Google tools for special needs

Technology can be a powerful tool to assist people with special needs or any sort of learning challenge. In particular the Chrome web browser allows users to install a wide variety of web extensions that provide tools that can help all learners, regardless of ability level.

3H Fund

3H Fund. The 3H Fund provides grants to help physically and mentally disabled people, their families and carers to have a holiday in the UK. To apply you must be on low income and be a UK resident.
Evidence of disability and low income will be required from an appropriate professional.
The Fund also runs a subsidised group holiday programme for the physically disabled with volunteer helpers to enable carers to have respite. Applications for funding will reopen in January 2016. See more at: Telephone 01892 860207

Just Jump

Just Jump offer a specialised service aimed at enabling people with disabilities to participate and enjoy the sport of trampolining whilst also supporting the development of physical movement through rebound therapy.

Just Jump are committed to the principle of sport-for-all and therefore work with people of all ages and with all kinds of disabilities including physical disabilities, behavioural and learning difficulties, mental health issues and many more.

Their coaches aim to support the development of physical movement through rebound therapy and provide specialist training in trampolining for those who are interested. Their  teaching style varies dependent on your individual needs but the main thing they wish to get across in our sessions is to just have fun and enjoy the thrill of bouncing on a trampoline.

They offer trampolining, rebound therapy and short breaks.






Chamberlayne Leisure Centre, 150 Weston Lane, Weston, Southampton SO19 9SJ

Opening Times: Monday to Friday

Exact times vary on different days. Please enquire for more information.

Kids: Southampton Short Breaks

Short Breaks provide families/primary carers of disabled children and young people a break from their caring responsibilities whilst equally providing the child/young person the opportunity to have fun, make friends and develop skills. The length of the break can vary but is usually around three hours. They can either be in the community or in the home.
Telephone 01329 242952


Through the magic of technology, Lifelites gives life-limited and disabled children in hospices opportunities they wouldn’t otherwise have.

Lifelites provides specialist entertainment and educational technology packages for these young people to learn, play, be creative, control something for themselves and communicate – for as long as it is possible.

We do this for 9,000 children at every baby and children’s hospices across the British Isles. So wherever you are, there will be a Lifelites project for children near you.

Lifelites provides specialist entertainment, educational and assistive technology packages to over 9,000 children and young people with life-limiting, life-threatening and disabling conditions in children’s hospices.

Lifelites aim is to provide one of these technology package in every baby and children’s hospices across the British Isles. The hospices have to make a formal application for a new package but do not contribute a penny towards it as all of Lifelites’ work is funded solely by donations.

26 Great Queen Street, London WC2B 5BL0207 440 4200



Multiple Sclerosis

The social network for those living with multiple sclerosis.

Questions and answers from others like you.

MyMSTeam is a social network and online support group for people who are living with multiple sclerosis:

MacIntyre Charity

We provide learning, support and care for more than 1,200 children, young people and adults who have a learning disability and/or autism, at more than 150 services across England and Wales.  Our diverse range of services includes registered care homes, supported living, outreach, accredited training schemes and lifelong learning services, as well as a residential special school and further education provision.

Referrals and Placements

Allison Bauman
Tel: 01908 230100

Great Interactions

Gwenne McFadzean
Tel: 01908 230100

To comment on any of MacIntyre services

For more information, please download our leaflet by clicking the link on the right.

For general enquiries or if you need help to find the right person

Call us on 01908 230100
e-mail us


602 South Seventh Street
Milton Keynes

In Hampshire MacIntyre offers

Please scroll down to see the latest Care Quality Commission information for each of these services.

Registered Care & Supported Living Services
Alina Conway, Area Manager – EMAIL

Care Quality Commission Information

MacIntyre Hampshire & Kent Supported Living DCA, Eastleigh

CQC logo

CQC regulates MacIntyre Care to provide care at MacIntyre Hampshire and Kent Supported Living
We haven’t inspected this service yet
We checked this service was likely to be safe, effective, caring, responsive and well-led during registration.
We checked this service was likely to be safe, effective, caring, responsive and well-led during registration.

Cottage Farm, Hythe. We currently have a vacancy at this service. Click here for more information

CQC logo

Cottage Farm

CQC overall rating


Rowan Close, Southampton

CQC logo

Rowan Close

CQC overall rating


Multiple Sclerosis Society – Southampton and District Branch

The MS Society is the UK’s leading MS charity. Since 1953, we’ve been providing information and support, funding research and fighting for change.

Tel: 07917 558613
Email: Renate Dollimore –

The Papworth Trust

Free information and advice about disability

We can help you, your family and carers with free information and advice on benefits, funding or any other issues.
Read more about Free information and advice about disability

Get your home adapted or repaired

Find out how we can help you to make your home more accessible or more comfortable for you.
Read more about Get your home adapted or repaired

Care and support in and out of your home

Find out more about the care and support services Papworth Trust provide in this section.
Read more about Care and support in and out of your home

Leisure activities, sports and social events

Find out what activities, sports and social events we have on offer where you are.
Read more about Leisure activities, sports and social events

Finding work, information for employers and employees

We can help you find and keep a job that is right for you, or to get the training and work experience you need.
Read more about Finding work, information for employers and employees

National Rehabilitation Service

Our award-winning team of rehabilitation experts work across the UK with people who have had a life changing injury as a result of an accident, trauma or ill health.
Read more about National Rehabilitation Service
– See more at:

Parkinson’s UK


Helpline: 0808 800 0303

Local support groups

We offer information, friendship and support to local people with Parkinson’s, their families and carers.

There is also a group for younger people with Parkinson’s in the Southampton area.

We also organise regular events and social activities. Join us – and meet other people affected by Parkinson’s in your area.

Meeting venue
St Mark’s Church
Archers Road
SO15 2LU

Second Tuesday of the month


Local region
South of England


Mary Shorter
02380 449652

Helen Old, Volunteer Co-ordinator
0344 225 3674

Radar Key for Disability Toilet Access

Priority Access to Over 9000 Accessible UK Toilets


If you have a health condition or disability (particularly if you’re a wheelchair-user) finding an accessible toilet that’s clean, tidy and available for you to use can be a challenge. And they’re often kept locked.
Under Radar’s scheme, special locks are installed on public disabled toilet doors to give disabled people priority access. Local authorities have adopted the scheme and ‘Radar toilets’ can now be found in shopping centres, pubs, stores, bus/train stations and other locations nationwide.

The Radar key gives you independent access to locked public toilets around the country. The provider of the toilet has a key – but with your own key there’s no need to wait for a member of staff to unlock the door. You’re in control.

Please click here to download a flyer with more information on how to order the key.  Disability Rights UK will only sell Radar NKS keys to people who require use of the toilet facilities due to their disability or health condition.

Rose Road Association

  • Parent Voice – information and advice service for parents and carers of disabled children age 0- 19 in Hampshire
  • A-Buzz Parent Carer Forum: group of parents who participate in local service development and monitoring alongside colleagues in the Council and NHS. It also offers parent-to-parent support, information, and advice.
  • Buzz Network: offers short- breaks in Southampton. These are self-referral.

Tel: 02380 721234
Advice line: 0300 303 8603
Buzz Network Co-ordinator: Freephone – 0800 169 8833 | Local rate – 02380 832069

Address: Bradbury Centre, 300 Aldermoor Road, Southampton, SO16 5NA

Rose Road Playschemes

Our Holiday Schemes offer a wide range of fun activities & trips for your children to enjoy & to mix & make new friends Main Rose Road Logo CMYK - White.jpg
Telephone: 02380 721210 / 07785 740073
Address: The Bradbury Centre, 300 Aldermoor Road
Town: Southampton
Postcode: SO16 5NA Click for map
Opening Times: 10am-4pm
Age Range: Varies depending on scheme (please contact provider)
District: Southampton
Contact Person: Claire Headington, Services Coordinator
What We Do: The Playschemes offer a wide range of free flow play, structured activities & trips for children & young people with complex disabilities & additional needs with experienced staff to meet your child’s needs.
Locations of our Playschemes
Ellingham & Ringwood Rugby ClubParsonage Barn Lane, Ringwood, Hampshire, BH24 1PZ
Baycroft SchoolGosport Road, Stubbington, Fareham, PO14 2AE
Oak Lodge SchoolPrimary School, Roman Road, Southampton , SO45 4RQ

Shaw Trust

Shaw Trust is the UK’s largest third sector provider of employment services for disabled and disadvantaged people. We work in partnership with public sector organisations and provide diverse services for businesses.

Support for disabled and disadvantaged individuals
We believe that everyone has the right to work and we support disabled and disadvantaged people towards employment through either Work Choice or the Work Programme in the following areas:
Work Choice and Work Programme; Volunteers

Ground and Sixth Floor, South Wing, 2 Charlotte Place; Southampton; Hampshire,SO14 0TB

Phone: 03002 472415
Specialist support for people with disabilities to find and stay in work.

Sky Badgers

Sky Badger is a charity that finds help and adventure for disabled children and their families in the UK. We do this by building bridges between disabled children and the charities and services available to help. We find everything from disabled sports clubs to sibling groups to ‘make a wish’ charities and tell families about them though our website, social media platforms, videos, information packs and e-helpdesk.


Sky Badger’s Top 5 How To Guides

SIBS: For brothers and sisters of disabled children and adults

Sibs exists to support people who grow up with or have grown up with a disabled brother or sister. It is the only UK charity representing the needs of over half a million young siblings and over one and a half million adult siblings.


Online moderated forum:


Short breaks provide children and young people with disabilities/additional needs an opportunity to spend time away from their parents, engage in fun activities, and enjoy time with their friends. Tenancy related support for the clients with learning disabilities (floating support).

If you are not accessing the One2One service and you would like to do so

Tel: 02380 616215
Buzz Newtork Coordinator, Julie Le Marquand: 02380 832060
Learning Disability Team: 02380 425365
Address: 12 Hazel Road, Woolson, SO19 7GA

Solent Youth Action Club Flash

Saturdays 11am – 1pm. “My daughter loves coming to the youth club. It gives her the opportunity to socialise which is something she feels she misses out on. From my point of view it has been wonderful to let her have time with friends. I have peace of mind and am very grateful you have given us that opportunity” Parent of young person who attends club Flash

02380 650514

07595 024 955

Sophia’s House

High quality therapy treatments for children with special needs of any age. Our highly qualified therapists can provide a widerange of treatments for children with specialneeds such as Global Development Delay, Learning Disabilities, Cerebral Palsy, Autism, Asperger Syndrome, Down Syndrome and many more.

Tel: 02380 405823 | 07938 352434
Address: 7 Manor Crescent, Bursledon, SO31 8DQ

SPECTRUM Centre for Independent Living CIC

The centre is run by and for Disabled People to promote the meaningful inclusion of
Disabled People into the community. By ‘Disabled People’ we refer to people with a physical, sensory, intellectual, psychological, emotional, or any other hidden impairment. We therefore include people with learning difficulties, system survivors, cancer survivors and those living with HIV/AIDS.

We see our roles as providing ‘user led’ services and campaigning for the rights of Disabled People.

Tel: 023 8033 0982
Address: Unity 12, 9-19 Rose Road, Southampton, SO14 6TE

Spinal Injury Sub Aqua

Dive Ability
Scuba diving for people with disabilities and disadvantages
Scuba diving can be enjoyed by virtually anyone, regardless of physical ability.
In fact, if you have a disability, scuba diving can offer you a unique sense of
freedom by transporting you into a world of weightlessness and unlimited intrigue.
Visit tropical coral reefs, historic shipwrecks, underwater caves, swim with
dolphins in their natural habitat. The possibilities are endless and every dive
immerses you in your own brand new adventure.
phone: 07721 890058

St Denys Community Centre – Day Services

Please remember that the centre is run by volunteers and there is limited free time available to respond to enquiries. Please therefore be patient!

Tel: 07917 198588
Address: Priory Road, Southampton, SO17 2JZ

Support Dogs

Support Dogs is a national charity (Mainland UK) dedicated to increasing independence and quality of life for people with various medical conditions. We provide, train and support specialist assistance dogs to achieve this.

We provide help with everyday tasks for people with physical disabilities, give advance warning of seizures for people with epilepsy and provide safety and support for children with autism and their families.

We are registered founder members of the Assistance Dogs UK governing body and Assistance Dogs International. Support Dogs receives no government funding and relies on donations and fundraising to continue our work transforming lives. Our registered charity number is 1088281. We are members of the Fundraising Standards Board.

Our address is 21 Jessops Riverside, Brightside Lane, Sheffield, S9 2RX

You can call us on 0114 261 7800

The Wayne Howard Trust

“The relief of persons who have suffered a brain injury, their families and carers, particularly but not exclusively by the provision of advice and information, financial assistance for the purchase or hire of specialist equipment or treatment and the establishment of neurological treatment and rehabilitation clinic.”

Acquired brain injury has the most devastating effect, not only on the injured individual, but also on their families and relatives. There are a lot of misconceptions regarding this type of injury and this often leaves the families confused and vulnerable. We believe that, through our own personal experience, we can offer much needed support and advice to these families, as well as give positive help to the injured individual.

The initial objective of the Trust is to give advice and support to acquired brain injured patients and their relatives, with the ultimate objective of setting up a specialist rehabilitation centre in this country.

Our Objective “The relief of persons who have suffered a brain injury, their families and carers, particularly but not exclusively by the provision of advice and information, financial assistance for the purchase or hire of specialist equipment or treatment and the establishment of neurological treatment and rehabilitation clinic.”

For further information call +44 (0) 2380 871 696 or email

Woolston Community Centre


Tel: 02380 432728
Address: Church Road, Woolston, SO19 9FU

YMCA at Fairthorne Manor

Have a go at some of the fun activities on offer such as climbing, kayaking, team challenges and den building to name a few! For more information including if you need transportation please contact: Karina Barnett on 01489 785228 ext 279 or email:

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