Carers assessment referral

Carers in Southampton fulfils the carers assessment service in Southampton.

You may refer someone else or self-refer

What does a carers assessment involve?

If you provide care and support to an adult friend or family member, you may be eligible for support from your local council.  Local authorities now have a legal duty to assess any carer who requests one or who appears to need support.

This support could include being offered money to pay for things that make caring easier.  Or the local authority might offer practical support, such as arranging for someone to step in when you need a short break.  It could also put you in touch with local support groups so you have people to talk to.

A carer’s assessment is a discussion between you and a trained person either from the council or another organisation that the council commissions.

The assessment will consider the impact the care and support you provide is having on your own health and well-being, as well as important aspects of the rest of your life, including the things you want to achieve day-to-day. It must also consider other important issues, such as whether you are able or willing to carry on caring, whether you work or want to work, and whether you want to study or do more socially.

The assessment could be done face-to-face, over the telephone or online.  The council will use the assessment to identify your support needs, and to discuss how these could be met. This might mean that the council will give you help or put you in touch with other organisations, such as local charities, that you can talk to.

Your completed assessment will be used to determine your eligibility to receive services and support; however, all carers will be eligible for information and advice. You will be contacted after your assessment with the results of your eligibility.

Based on your needs, identified in your assessment, you may be eligible for any of the following:

  • Information and advice
  • Support and services
  • A Personal Budget

You will be contacted after your assessment to discuss the outcome and to help you develop a support plan to meet your needs.

Who can have a carers assessment?

You don’t necessarily have to live with the person you are looking after or be caring full-time to have an assessment. You may be juggling work and care and this is having a big impact on your life.

You can have an assessment whether or not the person you are looking after has had a needs assessment, or if the local council have decided they are not eligible for support.

If you and the person you are looking after agree, a combined assessment of both your needs can be undertaken at the same time.

If you are sharing caring responsibilities with another person, or more than one person, or co-caring, you can each have an assessment.

If you are a young carer, please phone Southampton Young Carers Project 023 8021 6032 or email

How do I get a carers assessment?

You don’t need to wait for the local authority to start the process.

If you want to refer yourself, or another carer, for a carers assessment, please click the link below to complete a referral form.

Click here to complete a referral form

Give us a ring if you need any help with it on 023 8058 2387.

Please remember to complete all information about yourself as the carer, and not about the person you care for. After submitting this form, you will be contacted to arrange a Carer’s Assessment.

Direct Payment for Carers Guide

Carer’s Guide to Carers Assessment

Any questions can be directed to Carers in Southampton at 023 8058 2387 or

For more information on Carers Assessments visit: